Customer Testimonials

June 2024

“Nicky at Globally Mine planned the most wonderful family/bucket list holiday for us to Costa Rica earlier this year. She was able to really listen to what we wanted and incorporated all the aspects we wanted to make this an adventure we will never forget. She was with us every step to talk us through and made what could have been a stressful holiday to plan with many transfers and activities feel easy. We will definitely be back for more tailor-made holidays!” -  Sharmila, Dorking

"Nicky arranged a short break to Barcelona for us with some friends. The whole process was easy from start to finish as Nicky did it all, flights, transfer, hotel etc.The hotel was amazing and location perfect and the trip could not have gone any better, had a great time. Nicky’s communication and personal touch made us feel like a valued customer, we will definitely use her again!" Helen, Hampshire

May 2024

"Nicky helped us book our first family holiday with two small children. She made the whole process incredibly easy and we had an amazing trip. Would highly recommend. Thank you!" Sophie, Surrey

April 2024

"So very pleased that Nicky at Globally mine came as a personal recommendation. From the instant I contacted her I knew I had made the right decision on asking Nicky to organise a special birthday 3 night break. Something that had overwhelmed me for weeks was organised within a short space of time, with a fantastic hotel, flights and transfers. We can now excitedly wait for the trip. Highly recommend and will definitely be in touch with Nicky again." June, Hampshire 

"Recently returned from our first ski trip without our adult children. The trip was arranged by Nicky from Globally Mine, and I couldn't be happier with the experience! From start to finish, Nicky's customer service was top-notch. She was attentive, responsive, and went above and beyond to ensure everything was perfect. The advice and personal touch she provided allowed us to pick a holiday that was exactly right for us. The trip itself was fantastic, with great accommodation and seamless logistics. This meant we could relax and enjoy ourselves safe in the knowledge that everything had been taken care of. I will definitely be using Nicky and Globally Mine for all my future holidays—they've earned a loyal customer in me!" Stuart, Hereford 

"Nicky was beyond brilliant. She organised the whole trip for our family to Obergurgl in Austria. The transit from Innsbruck was easy and smooth, and the holiday was just what was needed. Everything was sent to us in advance and she even offered to check in for us. We couldnt recommend highly enough Nicky and her services, and will be booking every holiday through here going forwards. 50 stars" Ben, Guildford 

March 2024

"We are pleased that we used Globally Mine for our 10 day Dubai holiday. Our travel arrangements all worked perfectly and we had the accommodation we requested with a sea-view and a balcony. Overall we were very satisfied with the service we received. We will definitely use Nicky again." Neil, Dorking

"I would highly recommend Globally Mine. Nicky took my very vague musings about our family holiday and turned them into a wonderful selection of suggestions. It was really hard to pick the our favourite! I’ve never had a travel agent be so tuned in to what I was looking for. The booking process was easy and Nicky was really responsive, tweaking things as we needed - nothing was too much trouble. All in all, it was a really great experience. Thank you Nicky!" Katy, Dorking

Feb 2024

"Nicky helped us find a family holiday for a week in the sun that had a balance of fun for the kids (3&7) as well as nice restaurants, separate bedrooms for adults/kids and a local town within walking distance. It usually takes me weeks to research and book a holiday and I'm the first to admit I'm hard to please (!) but Nicky was brilliant. She took the time to really understand what we needed (our daughter has additional needs which adds a level of complication too!) and suggested some great options. We then worked together over a few days, playing around with budget, dates and availability and she was so patient and helpful. We're really looking forward to the holiday and it's such a comfort to know that she'll be on hand if we have any questions or issues! I'd highly recommend Nicky to help you find the perfect holiday." Sophie, Farnham

"Nicky is fantastic, highly efficient and personable and I highly recommend! She takes out the stress of finding and booking amazing holidays. She’s found us two holidays this year - a once in a lifetime trip to Canada and a skiing trip with the whole family (no easy feat as that’s 14 of us!). She sources brilliantly priced holidays too! I’ve saved her in my contacts!" Lucy, Shere

"This is the first time that I have worked with Nicky and I found her to be enthusiastic, helpful, understanding, resourceful and friendly. She looked at many options for us, and was very patient as we mulled everything over and changed destination a few times. We had quite specific requirements for the accommodation which Nicky took on board and researched until she found the perfect solution. I will definitely ask Nicky to help with future holidays and would highly recommend her service to others." - Charlie, Cranleigh

"Great service, great price with great knowledge. It was a pleasure working with Nicky to create the perfect bespoke trip around Europe. It's a thumbs up from me! 👍👍- Nick, Cranleigh

Jan 2024

"Thank you Nicky for all your incredible organising of our holidays. I have used travel agents before but none as meticulous as you. Everything for my long and short haul travels was thought about and executed with perfect precision! This meant a smooth and very enjoyable trip for my friends and family. Your attention to detail and your personal way with clients is what truly sets you apart. You have made traveling fun and easy again and I am so happy I found you. I look forward to our next adventure! Thank you!!!" - Marsha Surrey

 “Nicky really helped out with our family holiday in the Maldives. She found out exactly what we were after and the resort she sorted us out with was spot on. She was always on hand to answer any questions that I had before we went away. Great trip away would thoroughly recommend.” Flahive Family

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