Customer Testimonials
Customer Feedback - Globally Mine
I am ultra proud of the feedback I receive. Customer Service is at the heart of everything I do, I am lucky enough to be involved in such an important part of people's lives! Check out our 5* Google Reviews below,
November 2023
"Nicky is a fantastic independent travel agent. She found us a brilliant hotel and flight package for a family holiday to Menorca. Nicky managed the hotel in advance which helped make the trip perfect for our family trip. Working with her really took the stress of holiday booking away! Thank you, Nicky" - Beccy, London
October 2023
"I cannot recommend Nicky enough. Our holiday didn't quite go to plan and had to be cancelled because of earthquakes. Rather than the long wait, complicated system and stress of waiting to speak to a larger holiday company advisor, Nicky was there right on hand. Easy to be in contact with and all of our holiday problems resolved. Booking through Nicky not only saved me money on my holiday but was a much more pleasant and personal experience. Will be using you again Nicky!" - Nancy, Kent
October 2023
"Nicky did a wonderful job finding us our first holiday as a family with our 7-month-old. We were thrilled Nicky managed to get us a direct flight to the Maldives as we didn’t want any stopovers. The hotel was lovely & everything we had asked for." - Ashleigh, Cranleigh
October 2023
"Sooooooo easy! Having spent hours trawling through websites & jotting down different possibilities for our ski holiday, only to end up giving up due to overwhelm, I cannot recommend Nicky enough for making it sooooo easy! Send your brief, get your options, chat them through....done! Thanks Nicky!"- Danielle, Godalming
October 2023
"Genuinely the best holiday booking experience I’ve ever had. A quick call with Nicky and I was sent 3 options which absolutely nailed the brief. We narrowed down to one and from then on, it was seamless. Updates and information sent. Reminders (which I desperately needed) to check in for flights at the right time. And THE BEST holiday we have ever had as a family. So grateful"- Mandy, Leeds
October 2023
"Nicky was friendly and efficient, finding us the holiday of our dreams within our budget. She kept in touch so we knew that, had we had any problems, she would have had them sorted in no time. I’d highly recommend using her services.l"- Vicky, Rudgwick
October 2023
"Nicky is amazing, she spends time really trying to get you what you want. It's great to know she's there at the end of the phone if there are any problems (but with Globally Mine there aren't) great service..." - Joyce, Rudgwick
September 2023
"Great service from Nicky, we knew the country we wanted to go to but had no real clue where in that country we wanted to stay. Nicky gave us some great recommendations and then deals. Then when finally narrowing down where we wanted to stay found us even better deals. Throughout she was very patient (we kept changing our mind on 2 locations) and most importantly she only cared about making sure that we were happy with our final decision" - Mark, Horley
July 2023
"Really easy process and great communication made the whole experience straightforward and stress free." - Mark, Cranleigh
June 2023
"I can't praise Nicky enough the time and patience she gave making sure the holiday I wanted to book met all my requirements. And some I hadn't considered.
If you are planning a trip/ holiday contract this company you will not be disappointed. 🤩"- Isabel, Cumbria
June 2023
"We had a fantastic experience dealing with Nicky, the whole process was super smooth, from initial enquiry to booking. I loved the personal service, calling me the day before to make sure I had everything and calling when we got back to make sure it was perfect. Nicky also beat all other quotes! What more could you ask for. I’ll definitely be using her again".- Vicky, Cranleigh
April 2023
"I am fed up trying to book my own holidays and flights. Life is too short. Too time consuming, not sure if I am getting best value and end up uncertain and often unhappy. Then Nikki at the franchise Globally Mine appears on our local social media. I gave her an exacting brief and sat back to relax. She used her own knowledge and that of the larger group. I had my first super holiday designed by her in the Canaries in January and everything was just as I asked. She is now working on our next holiday. Give her a go, you will not be disappointed"- Rosemary, Cranleigh
March 2023
"This has been the easiest seam free holiday we have ever booked! We literally handed all the stress and endless googgling over to Nicky, she listened to our requests and very quickly came back with multiple options that suited our needs and budget and nothing was ever too much trouble! We can't wait for our holiday and will definitely be using Nicky to book our future holidays for us!" Belinda, Cobham
February 2023
"I look after a number of families who are particular with their holiday requests and I’ll always book through Nicky at Globally Mine …her contacts are great, she only recommends trusted and researched hotels and properties for my UHNWI clients and we ultimately end up saving money by booking everything with her also more importantly through her I have the guarantee that if things change she can rearrange everything with one phone call- I had been messed around so much by other tour operators, flight companies and even worse having to contact hotels, flight companies and tour people separately if we needed cancel or change anything- Nicky is my go to and I would highly recommend." Rosanna, Guildford
February 2023
"Delighted with the help Nicky has provided. She listened to what we were looking for, came up with some excellent suggestions and this allowed us to focus on specifics, and at all times, very quick to come back to us, and so easy to deal with. Really looking forward to our holiday, now booked for the Spring 2023" Simon, Cranleigh
February 2023
"Nicky at Globally Mine is absolutely fabulous and made holiday booking a breeze for me! Customer service like no other!! She takes the time to listen to your wants and needs and finds the perfect holiday to match! She’s always on the other end of the phone if you need her for any reason. Honestly the best service I’ve ever experienced and as an expat for over 25 years and a lover of travel, I’ve experienced a few! If you are thinking of taking a holiday no matter how big or small or what budget you have, give Globally Mine a try. You will not be disappointed!" Elizabeth, Cranleigh
January 2023
"I've not had a holiday for 7yrs with my son who recently turned 18. Dreaded all the hassle of finding the perfect Christmas getaway and was recommended Nicky from Globally Mine Ltd. She has allayed all my fears & now I'm seriously looking forward to a well deserved break in a lovely (Adults only) Hotel Spa in Lanzarote. Thanks for all your help and the free gift" Guy, Liphook
